Sandy Feet Australia Swimwear is passionate about ensuring our customers are completely satisfied with their purchases. If you change your mind about an item, you can exchange or receive a refund, provided that you have your invoice and the items are returned to us unworn, in their original condition and packaging and with all labels intact.
If you wish to return an item please visit our RETURNS CENTRE to arrange your return. Simply enter the email associated with your order and the order number (this can be found on your email order confirmation) to start the returns process.
Returns and exchanges are accepted on merchandise within 30 days of receipt of shipments. Requested exchange items are subject to availability. If you have a faulty or damaged swimwear or rashies please include a copy of your postage receipt and if the swimwear or rashie is deemed faulty after review we will credit the cost of postage back to you.
We recommend that you select a secure, traceable postage service for the package. Sandy Feet Australia does not take any responsibility for returns lost in transit.
Please securely pack and seal the swimwear return or exchange items, plus the returns number (RMA) in an appropriate shipping envelope or box and send your return or exchange to:
Sandy Feet Australia Returns
2/326 Melton Road
Northgate QLD 4013
Sandy Feet Australia reserve the right to reject any return or exchange of goods should they not be returned in accordance with our returns policy and may request that you pay for the shipment of the goods back.